Terms & Conditions
Last updated: December 2024
Introduction
Welcome to LUMEA online store. By using this website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.
1. Acceptance of Terms
- By accessing this website, you agree to comply with all stated terms and conditions
- We reserve the right to modify these terms at any time without prior notice
- Your continued use of the site after modifications means acceptance of the new terms
2. Product Information
- We do our best to display products accurately, but colors may vary slightly due to screens
- All measurements are approximate and may vary slightly
- Images shown are for illustrative purposes only and may not represent the final product exactly
- We reserve the right to change specifications without prior notice
3. Pricing & Payment
- All prices are in Saudi Riyals and include VAT (15%)
- We reserve the right to change prices at any time
- The applicable price is the one at the time of order confirmation
- Available payment methods: Credit cards, Bank transfer, Cash on delivery
- All transactions are secure and encrypted
4. Orders & Delivery
- Order confirmation is done after receiving payment or confirmation
- Processing time: 14-20 business days
- We reserve the right to cancel any order for reasons beyond our control
- Customer is responsible for accuracy of delivery information
- International shipping fees are calculated based on destination and weight
5. Intellectual Property
- All content on this site (texts, images, logos) is protected by copyright
- Copying, distributing, or republishing any content is prohibited without prior written permission
- LUMEA trademark and logo are our exclusive property
- Any violation of intellectual property will result in legal action
6. User Responsibilities
- You are responsible for maintaining the confidentiality of your account information
- Using the site for any illegal purposes is prohibited
- Any fraudulent activity will result in account cancellation and reporting to authorities
- You must provide accurate and truthful information
7. Limitation of Liability
- We are not liable for any direct or indirect damages resulting from use of the site
- We do not guarantee the site will be available without interruption or error-free
- Our liability is limited to refunding the product value in case of defect
8. Governing Law
- These terms are governed by the laws of Saudi Arabia
- Any dispute shall be resolved through competent courts in the Kingdom
