Privacy Policy

At LUMEA, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website.

A. Information You Provide

• Account information: Name, email, phone number
• Shipping address: Full address, city, postal code
• Payment information: Credit card details (encrypted)
• Purchase preferences and sizes

B. Information We Collect Automatically

• IP address and browser type
• Visit logs and pages viewed
• Cookies
• Device information (type, operating system)

• Processing and fulfilling your orders
• Communicating with you about your orders
• Improving user experience and our services
• Sending promotional offers and updates (you can unsubscribe)
• Preventing fraud and protecting security
• Complying with legal requirements

We do not sell your personal information. We may share your information with:

• Shipping companies: To deliver your orders
• Payment processors: To complete transactions (securely encrypted)
• Service providers: Who help us operate the website
• Legal authorities: When legally required

• We use SSL encryption to protect your information
• Payment information is encrypted and we don't store full card numbers
• Data access is limited to authorized personnel only
• We conduct regular security audits to maintain data security

We use cookies to:

• Remember your preferences and language settings
• Maintain shopping cart contents
• Analyze website traffic
• Improve browsing experience

• Access your personal data
• Correct or update your information
• Delete your account and data
• Object to data processing
• Request a copy of your data
• Unsubscribe from marketing communications

To exercise any of these rights, please contact us.

Our website is not intended for children under 18. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it immediately.

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated 'Last updated' date. Your continued use of the site after changes means acceptance of the updated policy.